Pizza Hut Digital Ventures Hires Chief Digital Officer

Apr 2, 2021

Kamal Bal Named Chief Digital Officer (CDO) of Pizza Hut Digital Ventures

Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE:  YUM), has more restaurant locations in the world than any other pizza company. Pizza Hut Digital Ventures is an in-house startup of Pizza Hut, committed to building innovative digital solutions and providing customers with an exceptional experience. The innovative start-up provides the best of breed technologies to build the next-generation pizza ordering and delivery platform.

Pizza Hut Digital Ventures has appointed Kamal Bal to Chief Digital Officer (CDO). Bal is a proven digital CX Director with 15+ years of customer and technology experience with blue-chip organizations. Prior to joining Pizza Hut, Bal was the Director of Global Digital Customer Experience at Avon, where he was responsible for building, delivering, and optimizing all customer-facing digital experiences to support global acquisition and retention of reps and customers. Bal was the Head of Digital Customer Experience and Strategic Delivery Proposition Programme at Marks and Spencer, a forward-thinking, future-focused, and digital-first retail organization. He started his career at Accenture as a Manager, where he was responsible for the design, test, implementation, and project management for several large-scale transformation programs in the UK retail sector.

Bal majored in Japanese and Management Studies at the University of Leeds.

ON Partners consultant Marc Gasperino is proud to have partnered with Pizza Hut Digital Ventures and Kamal Bal on this successful placement. This is the second collaboration for Gasperino and ON Partners with Pizza Hut, having successfully placed the Chief Technology Officer, Aditi Agarwal, in late 2019.

Pizza Hut has also been stepping up for its global customer base during the pandemic, offering contact-free delivery, providing free pizzas for healthcare heroes, and hiring over 30,000 permanent positions.  ON Partners is proud to collaborate with Pizza Hut, and we have celebrated their work during this pandemic in our ON Client Community Series.  




Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), has more restaurant locations in the world than any other pizza company. Founded in 1958 in Wichita, Kan., Pizza Hut operates over 18,000 restaurants in more than 100 countries. With easy order options including the Pizza Hut app, mobile site, and Amazon and Google devices, Pizza Hut is committed to providing an easy pizza experience – from order to delivery – and has Hut Rewards, the Pizza Hut loyalty program that offers points for every dollar spent on food any way you order. Pizza Hut is also the proprietor of The Literacy Project, an initiative designed to enable access, empower teachers and inspire a lifelong love of reading. The program is rooted in the foundation set by the Pizza Hut BOOK IT! Program, which is the longest-running corporate supported literacy program, impacting more than 14 million students each year. For more information, visit Pizza Hut is the Official and Only Pizza Sponsor of the NFL and NCAA®.


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