Blume Global Hires VP of Customer Success

Dec 6, 2021

Blume Global Grows Customer Service Leadership Team, Increases Focus on Professional Services Success

PLEASANTON, Calif. — Blume Global, a leading provider of supply chain technology solutions, has expanded its sales, customer success and professional services teams by adding three vice presidents. The new executives in charge of North American sales, professional services and customer experience amplify Blume Global’s commitment to customer success.

Lisa Lewis, vice president of customer success, will pick up the customer journey after implementations, providing ongoing support for customers and ensuring a continued successful relationship. She is in charge of customer delight and the quick resolution of any customer challenges. As part of overseeing Blume’s global customer success organization, Lewis manages CS team members in the U.S., Europe, Hong Kong and India. Lewis gained more than 20 years of supply chain technology experience working with the Nexus group, building and managing global teams in the customer support, onboarding, and learning and development arenas.

“At Blume, we’ve always focused on customers success, providing clients with fast time-to-value and offering them ongoing, substantive support so they can truly transform their logistics processes with our solutions,” Johar said. “Anders, TK and Lisa represent a continued investment in this crucial area of our business. Their wealth of experience and knowledge of both the technology industry and the needs of freight transportation users has allowed them to quickly make a difference in the lives of our customers and help solidify our customer-first approach.”

View the full press release published by Blume Global here.

ON Partners consultant Jeff Hocking is proud to have partnered with Blume Global and Lisa Lewis on this successful placement. View more sales and marketing placements here.

About Blume Global

The supply chain technology provider Blume Global is removing $1 trillion of waste from the global supply chain, making logistics processes more agile, dependable and sustainable with innovative execution and visibility solutions. Blume has the most extensive network among logistics technology providers. The company’s direct connectivity to the ocean, air, rail, parcel, LTL and truckload carriers combines with Blume’s solutions and 27 years of industry data to maximize transportation spend, improve customer service and reduce carbon emissions for users. These solutions are supported by a sizeable R&D organization that is continually adding new high-value features. By developing technology that streamlines the logistics world, Blume Global is leading the industry in creating supply chain sustainability solutions, fighting climate change by eliminating significant carbon emissions in a world where most freight is transported using fossil fuels.

Follow our work, updates, and recent success on Twitter and LinkedIn.

Find our related successful placements of leading executives here.

About ON Partners

In a high-tech world, our difference is human. ON Partners is a pure-play retained executive search firm building C-level and board leadership teams for high-growth private and public companies, private equity, and venture capital.

With a partner-led, high-touch model, clients gain direct access to seasoned partners who lead every search from day one to day done. Our boutique structure enables speed, agility, and precision. This hands-on approach fosters a deep understanding of client needs, delivers elite talent quickly, and ensures unmatched responsiveness.

ON Partners is the most referred executive search firm in the industry. And the numbers back it up— 85% of our clients return, 95% of new business comes from referrals, and clients and candidates rate their experience with us 4.9 out of 5.

Consistently ranked among the top 20 retained executive search firms in the U.S., ON Partners has been recognized by Forbes as one of America’s Best Executive Recruiting Firms and has appeared on the Inc. 500/5000 List nine times.

Our Approach Works.

Hunt Scanlon logo
Business Insider
Inc. 5000 logo
Best Employers in Ohio 2022
Forbes logo
fast company logo
The Business Journal logo
Fortune