TimelyCare Welcomes Andrew Jensen as Chief Product & Technology Officer
TimelyCare announced the appointment of Andrew Jensen as its new Chief Product and Technology Officer (CPTO), a role dedicated to advancing the company’s mission to foster student success and improve the health and well-being of campus communities.
As CPTO, Jensen will guide the teams that shape TimelyCare’s product, design, engineering, and infrastructure. His focus will be on enhancing the company’s technology platform, introducing new ways to seamlessly connect students with care, and ensuring reliability and accessibility at every step. He will also champion the thoughtful use of technology to enhance student experiences, always balancing innovation with responsibility.
“At TimelyCare, we know that technology isn’t just about speed and scale, it’s about connection,” said Luke Hejl, Co-Founder and CEO of TimelyCare. “Andrew brings a passion for creating systems that listen, learn, and adapt to the real needs of students and campuses. His leadership will help us deliver even greater impact to the communities we serve.”
Jensen’s early priorities will center on deepening the feedback loop between students, campuses, and TimelyCare’s product teams, accelerating innovation velocity through AI-enabled tools and practices, and scaling product and engineering cohesion under one leader to advance the company’s customer-centric mission.
Before joining TimelyCare, Jensen held senior product and technology leadership roles at UserZoom, UserTesting and IBM, where he guided organizations through rapid growth, successful integrations, and customer-driven AI innovation.
“I’m inspired by TimelyCare’s mission, and I’m eager to partner with this talented team,” said Jensen. “We are in the right place to shape the conversation of how AI and automation should support human healthcare practitioners. Together, we’ll build on TimelyCare’s strong foundation to deliver care that’s more accessible, more innovative, and more meaningful for the partners that trust us.”
Jensen will collaborate closely with TimelyCare veteran and former Chief Technology Officer Noel Geren, who is taking on a new role as Chief Innovation Officer.
View full press release here.
Executive Search Partnership: TimelyCare
Partners Danny Bolger and Jake Espenlaub are proud to partner with TimelyCare on this Chief Product and Technology Officer appointment. Learn more about ON Partners by downloading our recent 2025 CEO Report, exploring multi-faceted pathways to the CEO role and 2024 Private Equity Talent Trends Report, which unveils the five key themes reshaping executive talent strategies in private equity.
TimelyCare is the most trusted virtual health and well-being solution for learning communities, offering personalized, clinically proven care that fosters student success and delivers life-changing outcomes. Through a seamless, easy-to-access platform, TimelyCare provides a comprehensive range of services, including a crisis line, mental health counseling, on-demand emotional support, medical care, psychiatric care, health coaching, success coaching, basic needs assistance, faculty and staff guidance, peer support, and self-guided wellness tools. In partnership with nearly 500 campus wellness teams, TimelyCare ensures that millions of students have direct, anytime access to high-quality care. Recognized as a Princeton Review Top 5 Need to Know Organization for Mental Health Awareness, TimelyCare drives measurable improvements in depression and anxiety, empowering students on their wellness journey and supporting healthier learning environments.
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