iWave Appointed New Vice President, Customer Success- ON Partners

Feb 27, 2024

Andrea Bumstead Named New Vice President, Customer Success at iWave

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iWave, the industry’s top-rated donor research and wealth screening solution, recently named Andrea Bumstead as Vice President, Customer Success.

Andrea, with nearly two decades of experience, is a seasoned professional in crafting customer success strategies for technology firms. Her proficiency lies in transforming satisfied customers into enthusiastic advocates, initiating collaborative customer projects, and building robust teams known for their precise execution. Andrea excels in motivating individuals, driving business value, consistently achieving targets, and consistently surpassing benchmarks in areas such as retention and customer satisfaction.

She joins iWave from Revenue.io where she served as the Vice President of Customer Success.

Bumstead holds a Bachelor of Arts, International Development at Wilfrid Laurier University

Executive Search Partnership: iWave

ON Partners partners Tim Conti and Jake Espenlaub are proud to have partnered with iWave on this Vice President, Customer Success executive search. Learn more about ON Partners by downloading our recent Variance Report, which explores four executive hiring trends of 2023, and our Talent Intelligence Report, where we open up on our data innovation and research, offering a fresh perspective on executive hiring.

iWave, the industry’s top-rated donor research and wealth screening solution, enables nonprofit organizations to fundraise with confidence. iWave’s fundraising software gives access to the industry’s most comprehensive database of wealth, philanthropic, and biographic information and delivers actionable insights that help fundraising professionals determine who to ask, how much to ask for, and when to ask. Many of the world’s largest education, healthcare, and nonprofit organizations rely on iWave to power their fundraising efforts.

To learn more about partnering with our executive search firm, meet our executive search consultants.

About ON Partners

Since 2006, ON Partners is the only pure-play executive search firm building diverse C-level and board leadership teams. We rebuilt the institution of executive search for the way you work. Our approach includes present partners who engage with their clients from the first brief to the final decision, individually crafted solutions that are unique to each client, and an easier experience all around. Named by Forbes as one of America’s Best Executive Recruiting Firms and to the Inc. 500/5000 Lists nine times, ON Partners is consistently ranked among the top 20 retained executive search firms in the U.S.

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