Case IQ Appoints Senior Vice President, Customer Experience

Aug 19, 2024

Brady James Names New Senior Vice President, Customer Experience

 

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Case IQ, the leading investigative case management solution provider, named Brady James as Senior Vice President, Customer Experience.

Brady has built and grown teams at several organizations, from management consulting firms to true SAAS organizations. He joins Case IQ from GoCanvas where he served as the Vice President of Customer Success, Support and Professional Services. Prior to that, he was the Manger of Customer Success, Corporate Finance at Gartner.

He holds a B.S. in Communications from Old Dominion University.


Executive Search Partnership: Case IQ

ON Partners partners Matt Mooney and Jake Espenlaub are proud to have partnered with Case IQ on this Senior Vice President, Customer Experience search. Learn more about ON Partners by downloading our recent Variance Report, which explores four executive hiring trends of 2023, and our Talent Intelligence Report, where we open up on our data innovation and research, offering a fresh perspective on executive hiring.

Case IQ is the leading investigative case management software for ethics & compliance, human resources, fraud, complaints, and corporate security incidents for organizations around the world. With multi-channel intake, configurable workflows, and analytics, Case IQ is a vital tool for modern investigation teams.

To learn more about partnering with our executive search firm, meet our executive search consultants.

About ON Partners

In a high-tech world, our difference is human. ON Partners is a pure-play retained executive search firm building C-level and board leadership teams for high-growth private and public companies, private equity, and venture capital.

With a partner-led, high-touch model, clients gain direct access to seasoned partners who lead every search from day one to day done. Our boutique structure enables speed, agility, and precision. This hands-on approach fosters a deep understanding of client needs, delivers elite talent quickly, and ensures unmatched responsiveness.

ON Partners is the most referred executive search firm in the industry. And the numbers back it up— 85% of our clients return, 95% of new business comes from referrals, and clients and candidates rate their experience with us 4.9 out of 5.

Consistently ranked among the top 20 retained executive search firms in the U.S., ON Partners has been recognized by Forbes as one of America’s Best Executive Recruiting Firms and has appeared on the Inc. 500/5000 List nine times.

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