The most sought-out executive roles in 2020 are poised to be chief transformation officer, chief culture officer, and senior vice president of customer experience, according to a new study from executive search firm ON Partners.
Published in Business Insider ─ Companies are still rushing to find executives to ensure their digital transformation efforts are successful, but it’s not just tech workers like software engineers or data scientists that are in demand.
At the executive level, corporations are seeking individuals that can manage the non-tech aspects of the overhaul. That’s why three of the most sought-out positions in 2020 are poised to be chief transformation officer, chief culture officer, and senior vice president of customer experience, according to a new study from executive search firm ON Partners.
“Emerging technologies are driving the need for positions in various markets that can address all that these technologies are enabling,” Marc Gasperino, a partner at the firm, wrote in the report. “The focus on the customer experience has never been more paramount, and organizations are also realizing that cultivating a strong internal culture can prove to be make or break.”
While the technology is readily available for most businesses, a corresponding cultural shift is often necessary to successfully implement artificial intelligence and other applications. The executive managing the cultural transformation varies by organization, whether it be the chief culture officer or another member of the C-suite.
Read the full article published by Business Insider on December 15, 2019.
Find the full ON Partners 2020 Executive Jobs forecast here.
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